Terms & Conditions

01

Acceptance of Terms

These Terms & Conditions ("Terms") govern your use of the Heaven Communication website and any services offered therein. By accessing our website or engaging with our services, you agree to be bound by these Terms.

These Terms constitute a legally binding agreement between you ("User," "you") and Heaven Communication ("we," "us," "our").

02

Services

Heaven Communication provides luxury communications consulting, social media strategy, and related digital services, including but not limited to:

• Communications consulting and strategy.
• Social media management and content creation.
• Digital courses, programmes, and educational content.
• Coaching or mentoring sessions as described on our website.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice, unless otherwise stipulated in a separate agreement.

03

Eligibility

You must be at least 18 years of age to purchase or use our Services. By accessing or purchasing, you represent and warrant that you meet this requirement.

Our Services are intended for business and professional use. By engaging with us, you confirm that you are acting in a professional or commercial capacity.

04

Intellectual Property

All content on this website — including text, graphics, logos, images, video, course materials, scripts, methodologies (including the Social Scaling System), and proprietary frameworks — is the exclusive property of Heaven Communication and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence for personal or internal business use only. Specifically:

• You may not reproduce, distribute, modify, or publicly display any content without prior written permission.
• You may not resell, sublicense, or commercially exploit any materials or methodologies provided.
• You may not claim ownership or authorship over any content or frameworks provided by Heaven Communication.

05

User Conduct

When using our website or Services, you agree not to:

• Violate any applicable local, national, or international law or regulation.
• Transmit unsolicited or unauthorised advertising or promotional material.
• Upload or transmit content that is unlawful, harmful, defamatory, or infringing of third-party rights.
• Attempt to gain unauthorised access to our systems, databases, or accounts.
• Use our website or Services to harm, defraud, or mislead others.

We reserve the right to terminate access for any user found in violation of these provisions.

06

Payments & Refunds

All prices for our Services are as stated at the time of purchase. Full payment is required at the time of purchase unless a payment plan has been explicitly agreed in writing.

Refunds: Due to the digital and service-based nature of our offerings:

• Refund requests for digital programmes must be submitted within [X] days of purchase and before accessing more than [X]% of the content.
• Consulting or coaching sessions cancelled with less than [X] hours' notice may not be eligible for a refund.
• All refund requests must be submitted in writing to [[email protected]].

We reserve the right to assess each refund request on a case-by-case basis.

07

Disclaimers

Our website and Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement.
• That our Services will be uninterrupted or error-free.
• That specific results — financial, professional, or otherwise — will be achieved through use of our Services.

Any testimonials or results shared are not guarantees of future outcomes. Individual results will vary based on personal effort, market conditions, and other factors beyond our control.

08

Limitation of Liability

To the fullest extent permitted by applicable law, Heaven Communication shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of revenue, profits, data, goodwill, or business opportunities.

Our total aggregate liability shall not exceed the amount paid by you for the relevant Service in the twelve (12) months preceding the claim.

09

Third-Party Links

Our website may contain links to third-party websites or services for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

We encourage you to review the terms and privacy policies of any third-party websites you visit.

10

Termination

We reserve the right to suspend or terminate your access to our website or Services, at our sole discretion and without notice, if we believe you have breached these Terms or engaged in conduct harmful to Heaven Communication or other users.

Upon termination, all licences and rights granted to you under these Terms will immediately cease.

11

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Country/Jurisdiction], without regard to its conflict of law principles.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [City/Jurisdiction].

12

Changes to Terms

We reserve the right to revise these Terms at any time. Revised Terms will be posted to this page with an updated "Last Updated" date. Your continued use of our website or Services after changes are posted constitutes your acceptance of the revised Terms.

13

Contact

For any queries regarding these Terms & Conditions, please contact us: